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FAQ's

Follow the Sun FAQS

  • question_answer How do we check in to our vacation home?
    Check in details will be provided to you 7 days prior to your arrival date.
  • question_answer What time is check in/out?
    Check in time is at 4 PM and check out is at 10 AM.
  • question_answer When is my final payment due?
    Your final payment is due 8 weeks prior to your arrival date and will be automatically withdrawn from the card on file.
  • question_answer How many guests can stay at my home?
    Each home will list the maximum occupancy regulated by Florida state laws due to the size of the home. Guests that exceed the amount of guests allowed, will be evicted from the premises without a refund.
  • question_answer What will I do in the event of an emergency?
    All guests are provided with the Property Manager’s emergency 24 -hour phone number.
  • question_answer Can I smoke in the home?
    All vacation homes are smoke free. Smoking is allowed outside of the home. Breaching this rule will result in possible eviction of the home and card on file will be charged for an additional clean fee for deep clean services.
  • question_answer Are pets allowed in the home?
    Pets are only allowed in selected pet friendly homes for an additional non-refundable pet fee which is listed
  • question_answer Why are we required to pay for travel insurance?
    Travel insurance the safest way to protect your vacation in the event of an unexpected illness or inability to travel. For a small fee you are 100 percent insured and have the ability to cancel as early as a day before without losing your payments.
  • question_answer What else do we need to know?
    Please thoroughly read our terms and conditions for additional information and requirements
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Contact
Follow The Sun
1489 Ledgemont Lane Clermont
FL 34711

Phone: 352-552-0029
Email: reservations@followthesunvacationrentals.com

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Follow The Sun Vacation Rentals is not affiliated with, authorized or endorsed by, or in any way officially connected with, The Walt Disney Company.

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